About us

IDRA is a leading research and development consulting agency with operations in Balkan region and beyond. We offer Insights into why things happen, Foresight to see what lies ahead and Innovative solutions to tackle development problems.

IDRA offers full-scale market and opinion research services. It offers both quantitative and qualitative high quality research for private and institutional clients. The methods used include face-to-face, CATI, CAWI, focus groups, in-depth interviews, product testing, mystery shopping, etc.  Our extensive experience, innovative methods, personalized service and dedication to research integrity set us apart. Our clients include private companies, multinationals, governments, international institutions, NGOs and everyone in-between

With our consumer insights and research platform, at IDRA we’ve built a team that is uniquely positioned to develop solutions for clients that keep their customers at the center of their strategy, marketing, and innovation efforts.  We have offices in Tirana (Albania), Prishtina ( Kosova) and Hue (Vietnam).

Position – Project Manager and Researcher

Job Description

We are looking for a talented Project Manager and Researcher to work in the Prishtina, Kosovo office. The selected candidate will be responsible for co-managing and conducting quantitative and qualitative research for diverse research projects in our market sectors. The successful applicant will also be technically proficient in research and instrument design, data collection and fieldwork, statistical analysis, data visualization, and report writing.  

In order to handle an enormously broad range of work, clients, and team personalities, one must possess a high degree of enthusiasm and great communication abilities. In this fast-paced atmosphere, the ability to multitask, a knack for organizing, and the ability to produce deliverables on time are all equally crucial. We're searching for someone who can perform well in an environment where the speed and workload are always changing. The ideal applicant is proficient in both written and verbal communication, has a high degree of inventiveness, and is extremely at ease multitasking.

Key responsibilities

• Develop client relationships by communicating about their needs and requests 
• Supervise the work of field coordinators 
• Prepare quantitative and qualitative research instruments
• Moderate focus group discussions, conduct interviews, and report the findings
• Analyze quantitative and qualitative data
• Makes visual presentation of data through graphs, tables, etc.
• Conduct secondary research by reviewing literature, laws, policies
• Prepare high quality research/analytical reports in English or Albanian based on project specificities by ensuring client expectations are fulfilled 
• Organize trainings, roundtable discussions, and other project-related events
• Help track new business opportunities for new clients and job opportunities
• Demonstrate willingness to perform other duties as required

Required Skills/Experience

• At least Master degree in Marketing, Economics, Business Administration, Political Science, or another relevant field (if you feel it is relevant).
• 3-5 years of relevant work experience in market or social science research
• Attention to detail
• Strong organizational/logistics skills
• Ability to independently solve problems
• Personal accountability and strong work ethic
• Positive, “can do” attitude
• Demonstrated initiative and desire for continuous learning
• Ability to work independently and as a member of a team
• Strong technical and analytical skills
• Strong verbal, written and interpersonal communication skills
• Experience in statistical reporting and interpreting and reporting of findings
• Technical proficiency with MS Excel, and other Office products
• Experience with quantitative and qualitative research
• Fluent written and spoken English is mandatory
• Technical proficiency with SPSS or other statistical software is a plus

Position – Field Coordinator

Job Description

We are looking for a Field Coordinator to work in the Prishtina, Kosovo office. The selected candidate will be responsible for coordinating the process of recruiting and training enumerators for a variety of projects in our market areas, to supervise their work and give guidance to field enumerators and phone operators. Moreover, the role also includes the recruitment of focus group discussion participants as well as of potential interviewees as expected by the research department and the director of the Branch. The successful applicant will have great organizational skills, multi-tasking skills, and be characterized as a ’problem solver’ and ‘go getter’. 

Key responsibilities

• Coordinates the entire process of recruiting, communicating, and training interviewers in the projects assigned to them
• Coordinates qualitative and quantitative projects in collaboration with the research department
• Supervises the work of enumerators and verifies and corrects their entries as needed 
• Recruits participants for focus group discussions
• Transcribes focus group discussions and interviews 
• Supervises data verification and back-checks and prepares fieldwork reports
• Provides technical and logistical assistance for the projects assigned to them
• Performs data entry and data cleaning of SPSS datasets
• Ready to perform other tasks as needed

Requirements

• Bachelor degree in economics, sociology, or other social sciences 
• Three years of experience in relevant field
• Exceptional verbal, written and presentation skills
• Ability to work both independently and as part of a team
• Experience using computers for a variety of tasks
• Ability to use Microsoft package including Word, Excel and PPT
• Knowledge in file management, transcription, and other administrative procedures
• Ability to work on projects with tight deadlines
• Strong verbal and writing skills in Albanian and English

Our best asset is our staff.  We only hire the most motivated, collaborative, curious, and insightful people.  Only those up for a challenge and desiring a real commitment to their workplace should apply. 

Remuneration

The salary offered is pursuant to the experience needed to perform the tasks laid out for this job position and the educational background of the most successful applicant.

Application
To be considered for the Project Manager and Researcher position, please send your resume/CV,  cover letter, and a work sample of your choosing via email to [email protected] with “Application for the Project Manager and Researcher position”  in the subject line.

To be considered for Field Coordinator position, please send your resume/CV, and  cover letter via email to [email protected] with “Application for the Field Coordinator position” in the subject line.

Only selected candidates will be contacted for an interview!

The deadline for applying is September 30, 2022