Practice Area/Department: USAID Investment Promotion and Access to Finance Activity

Position Title: Communication Manager

Position Location: Pristina, Kosovo

Reports To: Chief of Party

Period of Performance: 2023-2028

Level of Effort: Long-term, full-time (260 days per year)

DT Global is a fast-growing international development organization that focuses on improving the capability, capacity, and effectiveness of development programming in complex global environments. Working across a variety of sectors – including Economic Growth, Environment & Infrastructure (inclusive of energy, climate change, and water, sanitation, and health), Governance, Human Development, and Stabilization & Transition - DT Global provides world-class program management, design, analysis, and monitoring and evaluation services. Built on the strengths, knowledge, and 60+ years of experience from AECOM International Development, Cardno Emerging Markets, Development Transformations, and IMC Worldwide, DT Global has a global ecosystem – including a non-profit partner, the DT Institute – working together to develop cutting-edge solutions to the world’s most pressing challenges.

DT Global was recently awarded the 5-year USAID funded-Investment Promotion and Access to Finance Activity in Kosovo. This program aims to strengthen the private sector’s capacity to deliver sustainable economic growth through two mutually re-enforcing objectives: 1) investment promotion and attraction; and 2) increased access and utilization of diversified finance. DT Global will apply a market systems development (MSD) approach to attract greater investment and increase access to finance in Kosovo. By achieving these two objectives, the Activity will strengthen the resiliency of the private sector, create productive jobs, increase exports, and enable firms to adopt new technologies and business practices.

Position Summary:

The position is responsible for managing all Activity communications, both internally to USAID, and publicly, in close coordination and with the approval of the USAID communications function. The position will prepare for USAID review and approval a wide range of success stories, talking points, press releases, and will coordinate with USAID on media coverage of all activity public events. The expert will oversee and manage the Activity website and social platforms such as Facebook that can promote Activity and improve its outreach and effectiveness. The communications position also shares responsibility for ensuring compliance with USAID marking and branding policies and regulations. The position is also responsible for originating and, working closely with the Sector Leads, managing the implementation of project activities that specifically target the Activity’s affirmative action beneficiaries: women and youth.

Primary Responsibilities:

• With technical teams, manage the preparation of annual work plans for communication and social inclusion, and the subsequent development of implementing action plans
• Ensures gender and youth are integrated into all project activities;
• Works with team on collection and analysis of gender- and youth-disaggregated data and indicators.
• In coordination with the USAID DOC, maximize appropriate public awareness of the project’s activities and development impact
• Draft all project public communications documents and ensure review and approval by the USAID DOC prior to any public release.
• Manage media and public communications aspects of all of project’s public events, including timely coordination of VIP scheduling at appropriate events, agenda and timing, scene-setters, talking points etc.
• Supervise and administer Activity’s website and social communications platforms.
• Supervise and ensure Activity’s adherence to USAID branding and marking requirements.
• In coordination with team, manage communication aspects events, including conferences, round tables, forum discussions, fair and other types of events organized by the Activity.
• Plan and contribute to institutional and professional capacity-building in the areas of communications and social inclusion

Education Minimum Qualifications:

• Minimum education: Bachelor’s degree in a relevant field
• Minimum 5 years’ experience of working in communications (including reporting), and other relevant roles.
• Excellent time and people management, verbal and written communication, and organizational skills are essential.
• Extremely accurate attention to detail and exceptional standards of written English.
• Experience in managing and contributing to social media platforms, external communications, and public relations related issues preferred.
• Demonstrated copywriting, copy-editing, and proof-reading skills.
• Previous experience working on USAID projects or in international development strongly preferred.
• Demonstrable knowledge and experience of delivering a broad range of communications tools, specifically content and design for websites, developing case studies, brand identity, social media, briefings, press releases.
• Video-editing skills are highly desirable.
• Excellent skills in Microsoft Office and online management systems.
• Be proactive, have strong prioritization skills, and ability to work cross-culturally.
• Have a good understanding of local and national context. Nuanced political knowledge and analysis preferred.
• Be proactive, have strong prioritization skills, and the ability to meet deadlines under pressure.
• Fluency in English and Albanian required; knowledge of Serbian desirable.
• Position open to Kosovo nationals only.

To apply please submit a CV in English to [email protected]. Please include the position you are applying for in the email subject line. We thank all applicants for their interest. Only short-listed candidates will be contacted.

Core Competencies:

TEAMWORK: Works cooperatively and effectively with others to achieve common goals. Participates in building a culture characterized by inclusion, trust and commitment.

COMMUNICATION: Effectively conveys information and expresses thoughts professionally. Demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

ADAPTABILITY: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.

CUSTOMER/CLIENT FOCUSED: Anticipates, monitors and meets the needs of customers and responds to them in an appropriate and responsive manner.

DIVERSITY AND INCLUSION: Conveys respect for diverse individuals and perspectives; models inclusive behavior and treats everyone fairly.

PROFESSIONALISM: Displays appropriate and ethical behavior, integrity and personal presentation in the workplace always; demonstrates respectful communication for others, both verbal and non-verbal.

DT Global, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, veteran status, gender identity, or national origin. DT Global, LLC prohibits discriminating against employees and job applicants who inquire about, discuss, or disclose the compensation of the employee or applicant or another employee or applicant.