Junior Community Intern

Spaxel owns, operates, and develops real estate projects leveraging technology & innovative operating models to create distinctive residences.

We are a young and lean team. In Prishtine we employ a centralized back-office handling tenant support, marketing, leasing, procurement, accounting, IT, interior design, and architecture.

Our Prishtina talent has years of experience in residential and commercial real estate development and operations. Extended time-zone working hours allow us to effectively respond to issues around the clock. Our young and energetic team manages our properties, people, tenants, and vendors digitally and our deployed technology allows us to run operations smoothly.

Job Summary

Resident Success Specialist is primarily a customer service and support role managing all daily interactions with our residents. Primary duties will consist of fielding all calls from our residents, assisting residents with any issues they have, recording and following up on all maintenance issues while coordinating with the field team, and outgoing calls for collecting rent.

Key Responsibilities:

• Check Registering.
• Online Payment Posting.
• True Up reports for the previous landlords.
• Charge/Receipt Deletion.
• Charge/Receipt update trans date.
• Reapply receipts.
• Payment registering from 58 programs.
• Monthly Rent roll – Billing reckons.
• Creation of monthly posting.
• Statement generation and distribution.
• Move Ins charge and lease charges creation.
• Move out ledger’s clearness.

Job Requirement

• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite.
• Third year student or just graduated.
• Internet navigation skills are required.
• Excellent English communication skills.
• Experience using accounting software is preferable.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Great attention to detail.
• Availability to work Monday to Friday from 2:30 pm to 11:00 pm.

Figures:

• Position: Junior Community Intern
• Location: Prishtine
• Contract: According to the Kosovo Labor Law
• Deadline: 05.10.2022

Instructions for applying

Applicants should send their CV in English to [email protected].

In the subject line, please specify the position you are applying for “Junior Community Intern”

Spaxel will contact only short-listed candidates.