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Fortrade Ltd

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Albanian Client Specialist

Albanian Client Specialist


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Job Description

Join one of the world’s top brokers and enter the world of finance

Fortrade Ltd. was established in 2013, and has grown rapidly to become a leading provider of online trading solutions for individual and institutional clients. Based in the UK, authorised and regulated by the Financial Conduct Authority, we are innovators specializing in the development of trading platforms that are both, technologically advanced and user-friendly.

We offer our clients a wide range of trading instruments covering more than 300 currencies, as well as commodities, indexes and stock CFD’s.

Fortrade Ltd. is experiencing a continuous business growth. To enforce our rapidly growing Albanian business unit, we are looking for at least one:

Albanian Client Specialist

 Location: Belgrade (our regional client support center)

We are looking for professionals to be responsible for our clients.

You are an all-rounded professional, who will be responsible for communicating and assisting potential clients which register on our website to trade on global financial market. The job vacancy does not imply searching for potential clients from your own personal data or initiative. Clients are provided and owned by the company.

Some of your main responsibilities:

  • Daily phone call communication with our Albanian speaking clients and providing them all-round updates on the latest developments on global financial markets
  • Presenting products and services to Albanian speaking clients and assisting them in using those services properly
  • Advanced technical support in using sophisticated trading platforms
  • Working in the state-of-the-art CRM database and other advanced software

What we expect from you:

Job requirements:

  • Fluent Albanian language
  • Minimal high school level
  • Microsoft package knowledge
  • Strong social intelligence
  • Excellent communication-, negotiation- and sales skills
  • Highly professional attitude and understanding of client’s needs
  • Will to gain new knowledge and skills
  • Ambition to build a career and progress in the company hierarchy

What you can expect from us:

Perks and benefits (our company provides):

  • Excellent fixed salary
  • The salary is upgrading in the first 12 months
  • Very attractive bonus scheme – the sky is your limit
  • Opportunity to build career in the top segment of the financial sector, in an official financial institution, regulated by financial authorities
  • Two weeks of training course on basics of our business (as a starting point of your career path)
  • Pension + health insurance
  • Work permit
  • Daily-, weekly- and monthly awards to top performers
  • Gym & fitness
  • Fresh fruit every day
  • Game corner (Playstations)
  • Teambuilding events
  • Pleasant international office environment
  • Ongoing training, personal- and professional growth
  • Being a part of a rapidly growing international company, full of advancement opportunities to senior positions
  • Integrity, flexibility, commitment and a bright, stable future

Fortrade Ltd: If not now, when?

If you want to become a part of Fortrade Ltd, send your CV in English with a photo to sasha@fortrade.com, We wish to emphasize that the place of employment is at the company’s regional Client Support Center in Belgrade, Serbia. Please note that only short listed candidates will be contacted.