Outsourced Call Center Agent – German Speaking (Sales)

Position: German-Speaking Sales Agent (Outbound Call Center)
Employment Type: Full-Time (40 hours per week)
Working Hours: Monday – Friday, 08:00 – 17:00
Break: Including 1-hour break

Overview

We are looking for German-speaking outbound sales agents for an outsourced call center team. The role focuses on outbound cold calling and customer follow-up sales in the household products sector.

Language Requirements

• German language: C1 level or native speaker
• Clear pronunciation and strong communication skills are essential
  

Preferred Qualifications

• Experience in sales or telesales is highly preferred
• Experience in outbound campaigns such as electricity contracts, gas contracts, mobile phone plans, insurance, or similar telesales products is considered a strong advantage
  

Responsibilities
Morning / First Half of the Day

• Outbound cold calling / cold acquisition
• Selling household products such as handmade towels, brushes, brooms, and baskets
• Approximately 150 net calls per agent per day
• Calls are made using a predictive dialing system
  

Afternoon / Second Half of the Day

• Outbound calls to existing customers / customer retention and upselling
• Maintain customer relationships and identify additional sales opportunities
  

Key Skills

• Strong communication and persuasion skills
• Sales-oriented mindset
• Ability to handle high call volumes
• Professional and friendly customer interaction