The Integrated Health Services (IHS) project, funded by the Swiss Agency for Development and Cooperation (SDC), is supporting the implementation of the national health sector reform agenda.

The four-year project, will focus on secondary healthcare and its interlinkage with primary health care in Kosovo, ensuring qualitative, affordable, and integrated care to patients with Non-Communicable Disease conditions with a special focus on vulnerable population groups. The project is implemented by the Swiss Tropical and Public Health Institute.

The IHS project is seeking applicants for the following position:

Senior Health Expert and Deputy Team Leader

Job summary: To provide high level technical health expertise focused on streams of work on Quality Management Systems, Health Management, Referral mechanisms, NCD pathways, engagement with the private sector, etc.

Key responsibilities:

• Lead in Quality Management Systems targeting health services in a hospital setting. Apply any of the Certification systems (ISO 9001, AS9100, CMMI etc.) to achieve the following components – quality control, quality assurance, and quality improvement in relation to hospital-based services;
• Lead in referral mechanisms amongst the different levels of healthcare by applying the quality and clinical standards to be met through these levels of care;
• Lead in healthcare management by applying the following skills: acute care, analytical skills, care management, clinical experience, clinical research, etc;
• Lead in NCD pathways by applying analytical skills on the following topics: role of each category of health staff, administrative processes of clinical guidelines and protocols, evidence-based health care decisions, etc.;
• Support the health facility management board to draft, adapt, and implement quality development plans;
• Assist the establishment of multi-disciplinary working groups in charge to the development of QM tools, digital solutions referral systems, and liaise the collaboration with the project’s clients, in charge to develop these tools.
• Support the Team Leader to plan, implement and evaluate activities in compliance with the agreed annual project plans;
• Establish and maintain effective working relationships with key stakeholders at the facility level (mainly KHUCS, hospital, but including MFMC and community level as well);
• Closely collaborate with international experts as per specific topics and ensure effective field support as per planned activities;
• Supervision of local consultants’ inputs and quality assurance of deliverables in accordance with agreed Terms of References

Responsibilities related to Deputy Team Leader

• Assist Team Leader with the overall management of the project;
• Accomplish delegated responsibilities in TL’s absence e.g., staff supervision, communication with relevant project partners, monitoring progress, oversight of financial administration, etc.
• Contribute to oversight of staff members;
• Facilitate the development of networks and effective working relationships between the project team and Kosovo health institutions at the national and local level

Key competencies:

• University degree in medicine. Master Degree or additional post–degree training in public health or in health service management is preferred.
• In-depth knowledge of the health system in Kosovo, including the private facilities.
• Minimum of 10 years of work experience as a technical expert engaged in the following components: project planning, project reporting procedures, quality assessment of health services, clinical disease pathways, etc.;
• Work experience with the Ministry of Health or dependent health institutions at the national or local level, decentralized public authorities, participation in health-related national working groups. Is preferred any previous experience involving private facilities/services;
• Efficient oral and written communication skills in English, Albanian and Serbian;
• Demonstrated ability to work in a changing, multi-cultural environment and establish harmonious end effective working relationships and teambuilding;
• Competent in core IT applications, particularly MS Office;
• Excellent presentation skills;
• Driving licence and willingness to travel as required

This is a full-time position, open only to national expert.

We encourage qualified candidates to submit their electronic application in a PDF version, which has to contain the following documents: 1) Cover Letter 2) Curriculum Vitae (it is recommended it is revised and adapted according to this application context); 3) Three references related to prior employment history. Contacts, that could possibly be contacted about your application, should contain the following info: name, institution, email and phone number. 4) Supporting documents (certificates, diplomas etc.) related to specific skills and competences requested by the position.

The application must be sent to [email protected], and the subjectof the email should contain

Name & Last name – Title of position. All documents should be in English.

If you require any further information about this application, feel free to contact Dr. Fabian CENKO, the Team Leader of the project ([email protected]).

The closing date for submission of applications is 15th October 2022.

Only short-listed candidates will be contacted.