Tour Guide (m/f/d)

Part-time / 18 hours a week / 7 months/ Mramor village, Prishtina, Kosovo

FOUR PAWS is the global animal welfare organisation for animals under direct human influence, which reveals suffering, rescues animals in need and protects them. Find out more about our sustainable campaigns and projects on www.four-paws.org .

You would like to contribute to something meaningful and work with us along our mission? This is your chance. We are looking for dedicated people to enrich our team.

Your contribution will be

• Guiding visitors along the visitor path at BEAR SANCTUARY Prishtina and ensuring they have an informative and enjoyable experience.
• Providing engaging information about bears, the work of BEAR SANCTUARY Prishtina, and the mission of FOUR PAWS.
• Organizing and leading tours for individuals, families, and organized groups.
• Working closely with school groups (kindergarten, elementary school, and others) to deliver educational and interactive experiences.
• Implementing educational activities and presentations for students to raise awareness about animal welfare and wildlife protection.
• Accompanying visitors to designated viewing areas and guiding them throughout their visit.
• Coordinating with the customer service team to ensure a smooth and well-organized visitor experience.
• Ensuring that all visitors follow the sanctuary’s rules and safety guidelines during tours.
• Supporting the team in organizing internal events and special activities (e.g., special days, holidays, and educational events).
• Assisting in the preparation of educational materials developed by BEAR SANCTUARY Prishtina.
• Providing translation or interpretation support when colleagues or visitors experience language barriers.

Your profile ideally illustrates

• Previous experience working as a Tour Guide for international NGOs or relevant corporate sector experience
• Relevant qualification or proven work experience
• Strong verbal English skills
• Willingness to travel as well as a valid driver’s license
• Passion for animal welfare and FOUR PAWS’ vision and mission

Our offer includes

• The opportunity to truly contribute to global animal welfare
• A multinational team with the spirit of being ONE FOUR PAWS
• An eLearning onboarding platform

Join our passionate team to make a difference for animals. Apply with your cover letter and CV in English today via:

Ms. Fitore Berisha

F&A Manager BEAR SANCTUARY Prishtina

Email: [email protected]

Phone: +383 44 609 049

We reveal, rescue and protect unique animals from many different species through systems change and by creating species-appropriate environments at our sanctuaries!

We celebrate our colleagues' differences and strive to create an inclusive environment because we believe that only by working together, we can advance animal welfare worldwide. We value diversity, equity, and inclusion, and we strongly encourage candidates from all diverse backgrounds and experiences to apply. This includes, but is not limited to, individuals with diverse lived experiences, racial identities, national origins, religions, socioeconomic backgrounds, ages, sexual orientations, gender identities and expressions, and disability statuses to apply. We welcome everyone who wants to support our mission. Please contact [email protected] if you require assistance applying to this position.

All interested individuals are invited to submit their applications for the position. Please note that in compliance with applicable laws and regulations, having a valid work permit for the respective country or being eligible to obtain one is a requirement for this position prior to commencing employment.