USAID Kosovo Compete Activity
Job Description and Scope of Work
Description of Project:
USAID has awarded DT Global a five-year contract to promote resilient, self-sustaining market systems, and to facilitate the private sector’s improved competitiveness in local, regional, and global markets. Through the USAID Compete Activity, DT Global works to empower firms, organizations, and institutions to improve market systems. USAID Compete will focus in three key export-oriented sectors (Information and Communications Technologies (ICT), wood, and food processing) to sustainably increase their competitiveness. By working to address constraints across the system, USAID Compete seeks to enable scalable and systemic change to occur, stimulating job creation and private sector increased ability to engage in local, regional, and international markets. The expected results of USAID Compete across all three sectors are: 1) market systems are strengthened to increase sector competitiveness and 2) market actors within those market systems are more productive and competitive.
Background of the assignment:
The Kosovo Chamber of Commerce (KCC) is embarking on an initiative of digital transformation and seeks the expertise of an external consultant to facilitate this transition. The consultant is expected to formulate comprehensive guidelines and craft a digital roadmap tailored to KCC's specific needs. These guidelines encompass the identification, precise definition, and detailed description of the necessary steps and activities required for the organization to adequately prepare for and successfully execute the digital transformation process.
KCC aims to increase the use of information and communication technologies in the field of providing e-services within the KCC’s domain.
|Name of Position||International Digital Transformation Expert for the needs of Kosovo Chamber of Commerce (KCC)|
|This assignment is rooted in the recognition that digitalizing and optimizing these services can significantly benefit KCC's stakeholders and members. The consultant’s assignment aims in particular to assess and produce a digital blueprint, highlighting the digitalization of several pivotal domains: a) certificate of origin – a crucial document for exporters, providing proof of the origin of goods, aiming to incorporate an automated verification system to expedite the processing of certificate requests, reducing the burden of manual efforts on both KCC and its members; b) barcode systems – improve digital efficiency in inventory management and tracking; c) membership information – a user-friendly, self-service portal tailored to the unique needs of KCC's members, providing comprehensive information about membership benefits, services, and other pertinent details, all thoughtfully categorized by industry, scope, and communication channels; d) provision of market/industry-specific data – equipping KCC's members with valuable insights and information specific to their respective industries, empowering them to make data-driven choices; and e) operational and management services related to trade fairs – enhancing the efficiency of fair organization and management.|
|Specific Tasks and Responsibilities|
The International Expert will be responsible for:
|Minimum Education Requirement|
At least a bachelor’s degree in a related field such as: Business Information Technology, Management Information Systems, Business Administration or Digital Business. Master’s degree in related field is preferred.
|Minimum Professional Experience|
|Period of Performance||November 2023 – February 2024|
|Level of Effort||Up to 30 working days|
|Supervisor||ICT Sector Lead & Business Sophistication Expert of USAID Kosovo Compete.|
To apply please submit your CV and a one-page cover letter in English.
Please send the requested documents electronically to the following email: [email protected]
All submissions must be received on or before November 20, 2023. Only shortlisted candidates will be interviewed.